HALCRUS AGENTS TERMS OF SERVICE

Last Updated: November 11, 2026

Welcome to Halcrus Agents.

These Terms of Service ("Terms") govern your access to and use of Halcrus Agents, including its artificial intelligence tools, white-label software, application and website builder, hosting functionality, integrations, dashboards, and related services (collectively, the "Platform").

The Platform is sold and provided by SuperX Labs LLC, a Delaware limited liability company ("Seller"). Halcrus Ltd, located at 66 Paul Street, London, EC2A 4NA, United Kingdom, owns the underlying intellectual property. Outsource Origin LLC, a Colorado limited liability company, supports development and technical operations.

These entities are collectively referred to as the "Halcrus Group." Their respective contractual and operational responsibilities remain distinct.

By creating an account, purchasing a subscription, accepting these Terms, or accessing the Platform after being presented with them, you agree to be legally bound by these Terms.

PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN IMPORTANT PROVISIONS CONCERNING RECURRING PAYMENTS, ARTIFICIAL INTELLIGENCE, THIRD-PARTY SERVICES, INTELLECTUAL PROPERTY, WARRANTY DISCLAIMERS, LIMITATIONS OF LIABILITY, AND DISPUTE RESOLUTION.

1. Definitions

"Platform" means Halcrus Agents and its related software, infrastructure, applications, AI functionality, hosting, APIs, and services.

"Direct Customer" means an individual or business purchasing access to Halcrus Agents directly.

"White-Label Partner" means a business authorized to offer Halcrus Agents functionality under its own branding.

"End User" means a person or business accessing the Platform through a White-Label Partner.

"Customer" means a Direct Customer or White-Label Partner.

"Customer Materials" means content, files, prompts, data, images, branding, and other information submitted through the Platform.

"AI Credits" means usage units consumed by supported AI functionality.

"Protected Parties" means the Halcrus Group and its respective affiliates, successors, officers, directors, employees, contractors, and authorized technology providers.

2. Eligibility

The Platform is intended for business and commercial purposes and is initially offered to customers in the United States.

By using the Platform, you represent that:

You are at least 18 years old.
You have legal authority to enter into these Terms.
You are authorized to act on behalf of any organization you represent.
You will provide accurate registration and billing information.
You will comply with applicable laws and third-party service requirements.
You will not use the Platform for prohibited or unauthorized activities.

White-Label Partners must not market or provide the Platform outside authorized territories without written approval.

Halcrus may refuse, suspend, or terminate accounts where reasonably necessary for security, compliance, payment, or legitimate operational reasons.

3. Nature of the Platform

Halcrus Agents provides access to AI-powered tools and related software functionality.

Depending on availability and account configuration, features may include:

AI conversations and content generation.
Image creation and editing.
Video planning, generation, and related production tools.
AI voice narration, music, and sound effects.
Speech-to-text functionality.
Research and web-search functionality.
AI-assisted website and application development.
Hosting and deployment of supported applications and websites.
White-label branding and customer management.
Supported third-party integrations.

Features may be introduced, modified, restricted, replaced, or discontinued as the Platform evolves.

Halcrus does not guarantee that every feature will remain available indefinitely or that third-party AI providers will maintain particular models or capabilities.

4. White-Label Subscription

The standard Halcrus Agents White-Label subscription is $67 USD per month, unless a different price is expressly accepted during checkout or through a written agreement.

The subscription permits White-Label Partners to create and manage unlimited End User accounts.

Unlimited End Users does not mean unlimited AI usage, storage, hosting resources, bandwidth, or computing capacity.

These resources may be subject to separate charges, technical limits, security controls, and disclosed usage policies.

The Halcrus Agents subscription does not include access to Halcrus Ads Optimizer, which is a separate product governed by separate terms.

5. AI Credits, Storage, and Bandwidth

AI Credits are billed separately from the base subscription.

Credit consumption may vary depending on the selected AI model, feature, task, content length, processing requirements, or third-party provider.

Applicable credit pricing and consumption rates are disclosed through the Platform or relevant purchasing interface.

Storage associated with supported Platform functionality may be billed separately according to disclosed rates.

Bandwidth consumed by websites and applications created or hosted through the Platform may also be billed separately.

Customers are responsible for usage generated by their authorized users and End Users.

Customers must monitor usage and ensure that adequate payment arrangements are maintained.

Halcrus may impose reasonable usage limits or temporarily restrict services to prevent abuse, excessive consumption, unpaid usage, or threats to infrastructure stability.

AI Credits are not cash, securities, deposits, or redeemable monetary instruments.

Unused credits are generally non-refundable unless expressly stated otherwise or required by applicable law.

6. Recurring Billing

Subscriptions automatically renew at the applicable billing interval until canceled.

By purchasing a subscription, Customers authorize Halcrus and its payment processors to charge applicable subscription fees, renewals, authorized usage charges, and taxes.

Subscription fees are generally billed in advance.

Usage-based charges may be billed separately, prepaid, or charged after consumption according to the applicable billing configuration.

Customers are responsible for maintaining valid payment information.

Halcrus may suspend or restrict services for unpaid balances after providing notice where reasonably practicable.

7. Fourteen-Day Refund Policy

Customers may request a refund of their first qualifying base subscription payment within 14 calendar days of the initial purchase.

Refund requests must be submitted to [email protected].

The refund guarantee does not apply to:

Subscription renewals.
Previously consumed AI Credits.
Separately purchased AI Credits.
Storage charges.
Bandwidth charges.
Third-party service fees.
Additional services or add-ons unless expressly covered.

Halcrus may terminate or restrict access following a qualifying refund.

Nothing in this section limits non-waivable statutory refund rights.

8. Cancellation

Customers may cancel subscriptions through available Platform controls or by contacting support.

Cancellation prevents subsequent renewals but does not automatically refund previously incurred charges.

Unless otherwise specified, access continues through the current paid billing period.

Outstanding usage charges remain payable.

Customers should export available business-critical information before access ends.

9. White-Label License

Subject to payment and compliance with these Terms, Halcrus grants White-Label Partners a limited, non-exclusive, non-transferable, revocable license to access authorized Platform functionality and offer it under their own branding.

This license does not transfer ownership of the Platform or its underlying technology.

White-Label Partners may not:

Copy or redistribute proprietary Platform source code.
Reverse engineer the Platform except where applicable law expressly permits.
Extract proprietary AI configurations, algorithms, or system architecture.
Circumvent subscription restrictions or billing controls.
Represent themselves as owners of the underlying technology.
Resell the underlying infrastructure outside authorized white-label functionality.
Use unauthorized technical extraction to reproduce proprietary Platform components.

All rights not expressly granted remain reserved by Halcrus and its licensors.

10. Independent White-Label Businesses

White-Label Partners operate as independent businesses.

They independently determine their branding, marketing, pricing, customer acquisition, customer agreements, billing arrangements, refund policies, and customer support practices.

Nothing in these Terms creates an employment, partnership, franchise, fiduciary, or joint venture relationship.

White-Label Partners cannot bind Halcrus to warranties, guarantees, or commercial commitments.

Halcrus is not a party to agreements between White-Label Partners and their End Users unless expressly agreed otherwise.

White-Label Partners are not responsible for developing, maintaining, patching, or securing Halcrus's underlying software infrastructure merely because they rebrand the Platform.

Halcrus retains responsibility for the underlying technology and security obligations applicable to its operations.

Partners remain responsible for their own customer relationships, account permissions, submitted content, marketing claims, and lawful business activities.

11. End User Terms and Privacy Notices

White-Label Partners must provide appropriate terms of service and privacy notices to their End Users.

These documents must accurately describe the services offered, applicable fees, cancellation arrangements, privacy practices, and material limitations.

Partners must obtain legally required authorizations and consents before submitting End User information for processing.

Partners must not promise capabilities, security certifications, regulatory compliance, or service guarantees that Halcrus has not expressly authorized.

Partners should maintain reasonable evidence of End User acceptance where legally required.

12. White-Label Payments

White-Label Partners independently establish the prices they charge their End Users.

Where supported, Partners may connect their own Stripe accounts to collect End User payments.

Partners are responsible for payment authorizations, billing disclosures, refunds, chargebacks, taxes, and compliance with applicable payment processor requirements.

Halcrus does not charge a platform commission or retain a percentage of End User payments processed through the supported Partner payment integration.

Halcrus does not guarantee payment collection, settlement timing, or payment dispute outcomes.

Partners remain responsible for their own customer transactions.

13. Artificial Intelligence and Third-Party Providers

The Platform may use third-party AI technologies, including:

OpenAI: AI conversations, image generation, content creation, application development, and speech-to-text.
A2E: Image-to-video generation.
ElevenLabs through fal.ai: Voice narration.
Hunyuan through fal.ai: Sound effects.
Sonilo through fal.ai: Background music.
Tavily: Web research and search functionality.
Anthropic and DeepSeek: Additional AI models where enabled.

Third-party providers may process information necessary to perform requested operations.

The availability, performance, pricing, and functionality of third-party services may change.

Halcrus may replace or discontinue integrations where reasonably necessary.

14. AI Output Limitations

Artificial intelligence generates probabilistic outputs that may contain inaccuracies, fabricated information, unsuitable recommendations, defects, or material similar to existing third-party works.

Customers are responsible for reviewing outputs before publishing, distributing, deploying, or relying upon them.

Halcrus does not guarantee the accuracy, originality, copyright eligibility, legal compliance, or commercial performance of AI-generated materials.

AI-generated information is not a substitute for qualified legal, financial, medical, or other professional advice.

15. AI-Generated Websites and Applications

The Platform may permit Customers and End Users to create, modify, and deploy websites or applications through AI-assisted development tools.

Generated software may contain errors, vulnerabilities, compatibility issues, or unintended functionality.

Customers must test applications before public deployment or commercial use.

Customers are responsible for the legality of their applications, content, data collection, connected services, and business operations.

Halcrus operates the underlying hosting infrastructure and applicable platform-level security controls.

Customers remain responsible for their own configurations, permissions, uploaded code, third-party integrations, and content.

Applications may depend on proprietary Halcrus infrastructure and may cease functioning when the associated subscription ends.

Unless expressly offered, Customers do not acquire ownership of Halcrus's underlying runtime, source code, or hosting infrastructure.

16. Customer Content and Ownership

Customers retain the rights they lawfully hold in their submitted content, files, branding, and other Customer Materials.

Customers grant Halcrus the limited rights necessary to host, process, transmit, store, and display Customer Materials to provide the Platform.

Customers represent that they possess all rights and permissions necessary to submit their materials.

Subject to applicable law and third-party rights, Customers may commercially use AI-generated outputs.

Halcrus does not guarantee exclusive ownership or copyright protection of generated outputs.

17. Intellectual Property

Halcrus Ltd and applicable licensors retain all rights, title, and interest in the underlying Platform and proprietary technology.

Protected intellectual property includes software, source code, algorithms, models, system architecture, proprietary databases, trademarks, designs, documentation, and improvements.

Neither subscription payments nor white-label branding transfer ownership of these assets.

18. Restricted and Prohibited Activities

Customers and End Users must not use the Platform for unlawful, fraudulent, deceptive, exploitative, or otherwise prohibited activities.

Restricted activities include:

Fraud, phishing, identity theft, or impersonation.
Malware, unauthorized surveillance, or cyberattacks.
Illegal financial schemes or deceptive investment promotions.
Unlawful gambling or prohibited financial services.
Illegal drugs, weapons, or other prohibited goods and services.
Sexual exploitation or illegal adult content.
Unlawful discrimination or harassment.
Intellectual property infringement.
Unlawful collection or disclosure of personal information.
Spam, unauthorized messaging, or deceptive advertising.
Activities prohibited by applicable AI providers, hosting providers, or payment processors.

Halcrus may restrict additional industries or activities where necessary to comply with legal, safety, infrastructure, or third-party provider requirements.

19. HIPAA and Regulated Information

THE PLATFORM IS NOT OFFERED AS A HIPAA-COMPLIANT SERVICE.

Customers must not use the Platform to collect, process, store, or transmit protected health information where HIPAA compliance is required.

Customers must not use the Platform for regulated activities requiring compliance certifications, contractual assurances, or technical safeguards that Halcrus has not expressly agreed to provide.

Halcrus does not currently represent the Platform as GDPR-compliant.

The Platform's initial US-only availability does not eliminate legal obligations that may otherwise apply to particular processing activities.

20. Account Security

Customers are responsible for protecting their login credentials and managing access by authorized users.

Customers must promptly report suspected unauthorized access.

Halcrus implements reasonable technical and organizational safeguards appropriate to its role as the underlying software provider.

No internet-connected system can be guaranteed completely secure.

White-Label Partners are responsible for their own account access decisions and End User permissions, not for independently maintaining Halcrus's underlying infrastructure.

21. Third-Party Services

The Platform depends on third-party providers for certain AI, hosting, database, payment, communications, and integration functionality.

Service interruptions, policy changes, API restrictions, and provider outages may affect Platform functionality.

Halcrus does not guarantee uninterrupted availability of third-party services.

Halcrus may replace providers or modify integrations where reasonably necessary.

22. Suspension and Termination

Halcrus may suspend or terminate access where reasonably necessary because of nonpayment, suspected fraud, security threats, unlawful content, unauthorized access, material breaches, or applicable legal requirements.

Where reasonably practicable, Halcrus may provide notice and an opportunity to remedy the issue.

Immediate action may be taken to address urgent security, legal, or operational risks.

Termination ends the applicable license to use the Platform.

Accrued payment obligations survive termination.

23. Data Retention After Closure

Following account closure, Customer content will ordinarily remain available for recovery or export for up to 30 days, subject to technical availability and applicable restrictions.

After that period, content may be scheduled for deletion.

Backups, financial records, security logs, legal records, and information subject to legal retention obligations may be retained for longer periods.

Customers should request available exports before the recovery period expires.

Halcrus does not guarantee export of proprietary application infrastructure or underlying Platform source code.

24. No Earnings or Business Guarantees

Halcrus provides software technology and does not guarantee business success, customers, recurring revenue, profitability, or financial returns.

Results depend on individual circumstances, market conditions, customer activity, and numerous factors outside Halcrus's control.

Examples, demonstrations, and testimonials do not constitute guarantees of future performance.

25. Warranty Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

The Protected Parties disclaim implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement to the extent legally permitted.

Halcrus does not guarantee uninterrupted operation, error-free AI outputs, flawless generated applications, continuous third-party availability, or particular commercial outcomes.

26. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

The Protected Parties shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages.

This includes lost profits, lost revenue, lost business opportunities, lost data, lost goodwill, and business interruption.

The collective aggregate liability of the Protected Parties arising from the Platform or these Terms shall not exceed the fees actually paid by the applicable Customer to SuperX Labs LLC during the three months immediately preceding the event giving rise to the claim.

This limitation is collective and is not multiplied by the number of claims or Protected Parties.

Nothing excludes liability that applicable law prohibits excluding.

27. Indemnification

Customers agree, to the extent permitted by law, to defend, indemnify, and hold harmless the Protected Parties against third-party claims arising from:

Customer Materials or unlawful content.
Unauthorized access to third-party accounts.
Violations of applicable laws.
Intellectual property infringement.
Privacy violations caused by Customer conduct.
Misleading marketing or earnings claims.
Prohibited uses of the Platform.
Material breaches of these Terms.

White-Label Partners additionally agree to indemnify the Protected Parties against claims arising from their independent customer agreements, pricing, billing, refund practices, unauthorized representations, or failure to obtain required End User permissions.

Indemnification does not apply to liabilities that applicable law prohibits shifting.

28. Corporate Structure and Third-Party Beneficiaries

SuperX Labs LLC is the current contracting Seller.

Halcrus Ltd owns the underlying intellectual property, and Outsource Origin LLC supports technical operations.

Halcrus may use affiliates and authorized service providers to deliver the Platform.

The Protected Parties are intended third-party beneficiaries of contractual protections expressly applicable to them, including intellectual property protections, warranty disclaimers, limitations of liability, and indemnification.

29. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles.

Before initiating formal proceedings, the parties agree to attempt informal dispute resolution for 30 days, except where urgent legal relief is necessary.

Unless applicable law requires otherwise, disputes shall be brought in state or federal courts located in Delaware.

To the fullest extent legally permitted, disputes must proceed individually rather than through class or collective proceedings.

Each party waives the right to a jury trial to the extent permitted by applicable law.

30. Changes to These Terms

Halcrus may update these Terms to reflect changes in services, pricing, business operations, or legal requirements.

Material changes will generally be communicated at least 30 days in advance, except where urgent legal, security, or operational circumstances require otherwise.

Changes apply prospectively.

Continued use following the effective date constitutes acceptance where legally permitted.

31. General Provisions

If any provision is unenforceable, the remaining provisions remain effective to the extent permitted by law.

Failure to enforce a provision does not waive the right to enforce it later.

Halcrus may assign these Terms in connection with a lawful corporate restructuring, acquisition, or business transfer.

Customers may not assign these Terms without prior written consent.

Neither party is responsible for failures caused by circumstances beyond its reasonable control, except for accrued payment obligations.

These Terms, together with accepted checkout terms and expressly incorporated agreements, constitute the agreement governing the Platform.

32. Contact

Halcrus Agents
Operated by SuperX Labs LLC
8 The Green, Suite A
Dover, DE 19901
United States

Intellectual Property Owner:
Halcrus Ltd
66 Paul Street
London, EC2A 4NA
United Kingdom

Email: [email protected]